Important: Coronavirus

We are committed to ensuring the safety of our communities and employees. In light of current circumstances, we have decided to suspend all shortlisting and interviewing activity. As a result of this decision, the application closing date for most of our jobs has been extended until 30 April 2020. There may be key jobs which are excluded from this arrangement to help support our ongoing response.

Please visit our Coronavirus FAQ page for more information.

Intensive Family Support Worker

Closing date: 30/04/2020

Reference: REQ102147

37 hours / Permanent

21,589 - 23,369 *

Penmorfa, Aberaeron

*All salary values are pro-rata.

About the role

A Family Support Worker is required to be part of the Integrated Family Support Service, working with families in Ceredigion that are in crisis, struggling to manage and this is affecting their care of the children.

The post requires a willingness to work directly with families in times of crisis in their family home, therefore personal experience, enthusiasm and the ability to communicate effectively with all could be of equal merit to qualifications. The post will work as part of a team providing both emotional and practical support to families; this will involve working in the family home often in evenings, early mornings and at the weekend. The post will be challenging but also in our experience very rewarding as you will be part of a team making real changes to families that are at breaking point.

The post is part of the ongoing transformation of services within Ceredigion Council to provide a through age service in terms of supporting the entire family using a strength based approach using the Signs of Safety model.

The post will provide support to children and parents in order to:

  • to safeguard and support children and young people;
  • to assist parents with all aspects of parenting;
  • to ensure children are safe at home;
  • to reduce the number of children that become “Looked After” in Ceredigion.

We are looking to recruit an individual who can evidence:

  • ability to form constructive working relationships with colleagues, communities and other networks;
  • excellent interpersonal skills required, with an ability to effectively engage with children, young people and families;
  • ability to communicate clearly and effectively evidencing strong written and oral skills;
  • ability to demonstrate good organizational skills;
  • good ICT skills with the ability to use basic programmes to enable effective record keeping and reporting;
  • undertake appropriate training to contribute to professional development and skills;
  • ability to work flexibly and proactively;
  • applicant should hold a valid driving license with access to a car.

Job Description and Person Specification

Note: We reserve the right to extend the application closing date. 

Safeguarding and child protection are key priorities for us. We aim to support vulnerable children and young people to ensure they are as safe as they can possibly be. We and our educational establishments acknowledge that children and young people have a right to protection and will take action to safeguard their welfare. Each member of staff and volunteer is expected to share this commitment, and we will require an Enhanced Check by the Disclosure and Barring Service (DBS), formerly CRB.

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Children Services

We are responsible for early help and prevention services and the protection and care of children and families. We aim to support families to bring up their children themselves and work in partnership with parents and other carers. Where the child’s best interests require Social Care to look after them, we will assist the family to keep in contact.    We have responsibility for the following areas:

  • Operations: Business support; Performance management; Porth Gofal.
  • Prevention and Early Intervention: Emergency duty team; Family support service (Team around family, Tim teulu, Penparcau Family Centre); Flying Start; Youth justice and prevention service.
  • Safeguarding, Quality Assurance and Independent Review: Integrated family support service; Mid and West Wales Safeguarding Board (CYSUR); Nominated Child Protection Officer; Regional “Violence Against Women, Domestic Abuse and Sexual Violence”; Schools service.
  • Statutory Services: Children and families assessment service team; Family placement service (family group meetings); Looked after children and leaving care; Mid and West Wales Adoption Service; Tim Plant Anabl.
Penmorfa is our most central office, it is where our Chief Executive and Councillors are based. 
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Aberaeron is a picture perfect harbour town and is one of Ceredigion's best loved holiday destinations with fashionable places to stay and eat.
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