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Senior Service Support Officer

Closing date: 25/01/2021

Reference: REQ102572

37 hours / Fixed-Term

20,092 - 21,322 *

Various Locations within Ceredigion

*All salary values are pro-rata.

About the role

An opportunity has arisen within the Corporate Service Support Team for the provision of administrative support to our Contact Tracing service on a fixed-term basis until 30 June 2021.

As a result of Covid 19 the Council continues to follow Welsh Government guidelines and as a result this post would initially be home working.

Within the role you will be expected to provide various administrative functions, including minute taking, supporting the production of rota’s, data entry/extraction and general administrative support to a fast moving team who are critical service in helping to significantly disrupt community transmission of the Covid 19 virus within Ceredigion.

In exchange for your skills and commitment, we will offer you a range of employee benefits including flexible hours scheme, competitive annual leave allowance and a generous pension contribution scheme.  More information about our wide-range of employee benefits can be found here.

For an informal discussion about the post, please contact Greg Jones on

Job Description and Person Specification

Note:  We reserve the right to extend the application closing date.

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Democratic Services

We play a key role in ensuring the smooth and efficient management of the decision-making process of the Council, including support and advice to Councillors; PA, administrative and project management support to all service areas; facilitating elections; the communications team; translation and the Welsh Language policy officer.  Our key functions include: 

  • Corporate Service Support: PA and Administrative support; Business support including project management and minute taking.
  • Democratic Services: Councillors; Council, Cabinet, Overview and Scrutiny Committees and Regulatory Committees.
  • Electoral Services: General and local elections; Management of electoral register.
  • Communications Team: Manage communication activities corporately; support services in campaigns and projects; deal with the press and media; develop and issue press releases; manage social media pages.
  • Translation: Documents and simultaneous translation.
  • Welsh Language Standards: Operational; Policy making; Promotion; Monitoring; Service delivery.