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Senior Service Support Officer

Closing date: 25/01/2021

Reference: REQ102628

Internal Only

37 hours / Permanent

20,092 - 21,322 *

Penmorfa, Aberaeron

*All salary values are pro-rata.

About the role

Only current employees may apply for this job.

As part of the continued development of the Corporate Service Support structure an opportunity has arisen for a new Senior Service Support Officer to be recruited.

The ideal candidate would have experience of working within an administrative setting, with a strong background in minute taking.

The role although based within the Corporate Service Support Team will primarily be providing support to Porth Gofal/Porth Cynnal, but will also be required to undertaken confidential minute taking across various departments including Children’s and Adults Safeguarding meetings. Experience in any of these areas would be beneficial to the successful candidate.

Due to the way the new service has been set up it this would a great opportunity to gain experience in a wide range of services throughout the Council, so if you like a varied and fast moving working day then this could be the opportunity for you.

In exchange for your skills and commitment, we will offer you a range of employee benefits including flexible hours scheme, competitive annual leave allowance and a generous pension contribution scheme.  More information about our wide-range of employee benefits can be found here.

For an informal discussion about the post, please contact Greg Jones on

Job Description and Person Specification

Note:  We reserve the right to extend the application closing date.

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Democratic Services

We play a key role in ensuring the smooth and efficient management of the decision-making process of the Council, including support and advice to Councillors; PA, administrative and project management support to all service areas; facilitating elections; the communications team; translation and the Welsh Language policy officer.  Our key functions include: 

  • Corporate Service Support: PA and Administrative support; Business support including project management and minute taking.
  • Democratic Services: Councillors; Council, Cabinet, Overview and Scrutiny Committees and Regulatory Committees.
  • Electoral Services: General and local elections; Management of electoral register.
  • Communications Team: Manage communication activities corporately; support services in campaigns and projects; deal with the press and media; develop and issue press releases; manage social media pages.
  • Translation: Documents and simultaneous translation.
  • Welsh Language Standards: Operational; Policy making; Promotion; Monitoring; Service delivery.
Penmorfa is our most central office, it is where our Chief Executive and Councillors are based. 
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Aberaeron is a picture perfect harbour town and is one of Ceredigion's best loved holiday destinations with fashionable places to stay and eat.
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