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Receptionist – Plascrug Leisure Centre

Closing date: 30/11/2021

Reference: REQ103398

21 hours / Permanent

18,562 *


*All salary values are pro-rata.

About the role

We are looking for a motivated, friendly individual to work as part of a team that provides a great experience to everyone that visits our leisure facilities.

As a Receptionist, based at Plascrug Leisure Centre, Aberystwyth, you’ll be responsible for all aspects of the reception role including dealing with customers, providing information, handling money and ensuring a first class front of house service.

As a council we are embarking on an exciting journey which will see a number of our Leisure Centres become Wellbeing Centres and these roles provide an excellent opportunity to be part of that journey as we contribute to the promotion of positive health and wellbeing of our citizens.

As Receptionist you will be required to assist the manager in the provision of an efficient and effective service and on a day to day basis will:

  • Handle customers and respond to enquiries, complaints and questions
  • Receive bookings and process facility hire enquires
  • Handle money and process transactions using the LA’s systems
  • Provide administrative support to other staff members
  • Responsible in ensuring all user information on the system is correct and up-to-date
  • Lead on the marketing programme for the department

We are committed to providing a bilingual service to our customers so we require individuals with a degree of fluency in the Welsh language. Due to our opening hours you will be required to work evenings and weekends as part of a shift pattern.

We are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.

In exchange for your skills and commitment, we will offer you a range of employee benefits including, competitive annual leave allowance and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found here.

Job Description and Person Specification 

If you would like some further information about this role then contact Arwel Jones on: 07929750703 or

Note: We reserve the right to amend the application closing date.

Safeguarding and child protection are key priorities for us. We aim to support vulnerable children and young people to ensure they are as safe as they can possibly be. We and our educational establishments acknowledge that children and young people have a right to protection and will take action to safeguard their welfare. Each member of staff and volunteer is expected to share this commitment, and we will require an Enhanced Check by the Disclosure and Barring Service (DBS), formerly CRB.

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Porth Cymorth Cynnar – Community Wellbeing and Learning

We provide early help, prevention and intervention services to a range of groups and individuals across the County. Our aim is to identify need and offer support before issues and concerns become too great and more formal intervention is needed. Our key functions include:

  • Lifelong Learning and Skills
  • Leisure & Wellbeing
  • Youth Support Services
  • Early Help Services
  • Support and Intervention Services
  • Behaviour Support Services
Aberystwyth is a lively university town, seaside resort complete with promenade and pier, and the setting of atmospheric TV drama Hinterland.
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