We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

Health and Social Care Support Worker

Closing date: 12/12/2022

Reference: REQ104315

35 hours / Permanent

22,369 - 23,620 *

Within Ceredigion

*All salary values are pro-rata.

About the role

This job is based in locations throughout North Aberystwyth.

An exciting opportunity has arisen for a number of Integrated Health and Social Care Support Workers to be part of an integrated fast-acting community team within Porth Gofal. ‘Porth Gofal’ supports an integrated holistic approach where services are person-centred and coordinated to the needs and preferences of the individual, focused on prevention and self-management, and meeting the needs of the local population in a timely, effective and prudent manner. You will be working closely with the Acute Response Team, Therapy team, Enablement service, Local Authority, Social Services, Secondary Care and Third Sector colleagues.

This is a fantastic time to join a dynamic innovative and rapidly transforming integrated service set in beautiful West Wales. The needs of the population are changing and these roles are integral to the delivery of care closer to home in line with the Discharge to recover and assess initiative. This dynamic and progressive service has been developed in recognition of these changing needs.

As an Integrated Health and Social Care Support Worker you will be working as part of the multi-disciplinary response team:

  • have basic knowledge in the health and social care management- recognising when you need to escalate and alert other professionals to a change in a person’s condition
  • provide accurate feedback to the Multidisciplinary team to help guide them with expert decision making
  • be a key member of a community fast-acting response team
  • Accurately follow risk assessments and proactively highlight key changes to an appropriate professional
  • be an integral member of the multi-disciplinary team ensuring the provision of effective and efficient care
  • have a commitment to and engage with an integrated training programme for the duration of your post, supporting colleagues in both the acute and community services to facilitate a safe and timely hospital discharge/ admission avoidance
  • to complete all delegated tasks and visits as directed by senior members of the team- promptly highlighting any areas of concern
  • Promote Multi-organisational working in- line with a ‘Healthier Wales’ vision

You will be expected to deliver high quality, evidence based Health and Social Care interventions with individuals in the community who require support to maintain their independence; responding to crisis, preventing admissions and supporting earlier discharge from the acute setting. The role will focus on supporting patient focussed pathways across community health and social care sectors.

The post holders will have the support of an integrated community team (Porth Gofal) which values supervision, actively promotes continuous professional development, and is committed to excellent patient care and service improvement.

We are therefore seeking to appoint proactive, motivated, and compassionate individuals, with demonstrable experience in community health or social care and whose values are aligned to those of Hywel Dda University Health Board and Ceredigion County Council:

  • Putting people at the heart of everything that we do
  • Working together to be the best that we can be
  • Striving to deliver and develop excellent service

Interested internal candidates who wish to consider a secondment opportunity are encouraged to seek approval in principle from their line manager prior to application.

Job Description and Person Specification

Note: We reserve the right to amend the application closing date.

Safeguarding and protecting adults at risk and children are key priorities for us. We aim to support adults at risk, children and young people to ensure they are as safe as they can possibly be.  We acknowledge their right to protection and will take action to safeguard their welfare. Each member of staff and volunteer is expected to share this commitment, and we will require an Enhanced Check by the Disclosure and Barring Service (DBS), formerly CRB before appointing to this post.

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Porth Gofal – Targeted Intervention Services

We are at the core of Ceredigion’s through-age social care provision and we focus on ensuring that each individual receives the intervention that is best placed to meet their needs or, where necessary, guide them to early help or specialist services. Our functions include:

  • Porth Gofal Intake and Triage Team
  • Targeted Intervention Services
  • Fostering Services
  • Residential and Day Care Services
  • Housing Services
  • Integrated Community Equipment Stores
  • Emergency Duty Team

More information regarding our teams can be found here.