We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

Senior Service Support Officer

Closing date: 05/02/2023

Reference: REQ104373

37 hours / Fixed-Term

22,369 - 23,620 *


*All salary values are pro-rata.

About the role

As part of the continued development of the Corporate Service Support structure an opportunity has arisen for a Senior Service Support Officer to be recruited into the structure.

The ideal candidate would have experience of working within an administrative setting, with a strong background in minute taking.

The role although based within the Corporate Service Support Team will primarily be working with the Porth Cymorth Cynnar service and will be providing administrative support to the new Flying Start expansion areas. The role will provide support in the collation of management information for monitoring the successful delivery of services in Flying Start areas.

Flying Start is a Welsh Government initiative which aims to provide more support and opportunities for families with children under the age of 4.

The 4 core services provided are:

  • Early Years Health Service
  • Childcare
  • Parenting Support
  • Early Language Support

We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits:

  • Hybrid Working: subject to certain conditions being met, you may choose to work from home or in an office location. Due to the nature of the role, it may be necessary for you to travel within Ceredigion on a regular basis
  • Flexi-time: hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs

If you are interested and have the energy and drive to succeed, please apply. We look forward to hearing from you.

For further information please contact Anwen Thomas on Anwen.Thomas3@ceredigion.gov.uk

Job Description and Person Specification

Note: We reserve the right to amend the application closing date.

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Democratic Services

We play a key role in ensuring the smooth and efficient management of the decision-making process of the Council, including support and advice to Councillors; PA, administrative and project management support to all service areas; facilitating elections; the communications team; translation and the Welsh Language policy officer.  Our key functions include: 

  • Corporate Service Support: PA and Administrative support; Business support including project management and minute taking.
  • Democratic Services: Councillors; Council, Cabinet, Overview and Scrutiny Committees and Regulatory Committees.
  • Electoral Services: General and local elections; Management of electoral register.
  • Communications Team: Manage communication activities corporately; support services in campaigns and projects; deal with the press and media; develop and issue press releases; manage social media pages.
  • Translation: Documents and simultaneous translation.
  • Welsh Language Standards: Operational; Policy making; Promotion; Monitoring; Service delivery.
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