We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

Social Work Assistant – Integrated Triage & Assessment Services

Closing date: 26/03/2023

Reference: REQ104471

37 hours / Permanent

27,344 - 29,439 *


*All salary values are pro-rata.

About the role

We are currently looking to recruit a Social Work Assistant to join the Integrated Triage and Assessment Team within Porth Gofal service area. This is an exciting opportunity to join the service with the implementation of the Through Age and Wellbeing transformation.

The Integrated Triage and Assessment team is at the heart of service provision within Ceredigion. It provides a decision making hub for all referrals that triages and determines the level of need and best outcomes for individuals. The service focuses on early intervention and recovery, supporting people to live as safely and independent as possible.

The Integrated Triage and Assessment team provides:

  • A responsive service to Citizens living in Ceredigion.
  • Applies a Strength based needs assessment focusing on service user choice and control using the Signs of Safety framework.
  • A safe service that identifies vulnerable and at risk Citizens, that responds effectively.
  • Provides information, advice and assistance about community health and social care services for individuals that improves the connection between people and their communities.
  • Encourages a balanced approach to the assessment of need ensuring that citizens are at the centre of conversations, decisions and the “what matters” conversation takes place.
  • Multidisciplinary triaging of referrals to identify the right professional to respond e.g. physiotherapist, Occupational Therapist or Social care workers to ensure right response at the right time.
  • Provide more consistent, coordinated assessment for care and support.
  • Improve the flow of information between services, resulting in faster decisions being made about people’s needs and support.
  • Reduces hospital admissions. Provides an in-reach service to reduce delayed transfers of care by providing timely discharges from hospital.

On a day to day basis you will:

  • Undertake assessments with individuals and their families.
  • Develop targeted goals and recovery plans.
  • Develop care and support plans for eligible care needs.
  • Work in partnership with professionals across all service areas.
  • Provide advice, information and assistance.
  • Use a whole family or network approach and signs of safety methodology.

In exchange for your skills and commitment, we will offer you a range of employee benefits including flexible hours scheme, competitive annual leave allowance and a generous pension contribution scheme.  More information about our wide-range of employee benefits can be found here.

In addition, we are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.

Should you wish require any further information about this role please contact: Amanda Boyle, Team Manager: 01970 633651.

Job Description and Person Specification

Note: We reserve the right to amend the application closing date.

Safeguarding children, young people and adults at risk is a key priority for us. We aim to support children, young people and adults at risk to ensure they are as safe as they can possibly be and acknowledge they have a right to protection and will take action to safeguard their welfare. Each member of staff and volunteer is expected to share this commitment, and we will require an Enhanced Check by the Disclosure and Barring Service (DBS).

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Porth Gofal – Targeted Intervention Services

We are at the core of Ceredigion’s through-age social care provision and we focus on ensuring that each individual receives the intervention that is best placed to meet their needs or, where necessary, guide them to early help or specialist services. Our functions include:

  • Porth Gofal Intake and Triage Team
  • Targeted Intervention Services
  • Fostering Services
  • Residential and Day Care Services
  • Housing Services
  • Integrated Community Equipment Stores
  • Emergency Duty Team

More information regarding our teams can be found here.

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