We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

Senior Service Support Officer

Closing date: 10/04/2023

Reference: REQ104480

37 hours / Permanent

22,369 - 23,620 *

Penmorfa, Aberaeron

*All salary values are pro-rata.

About the role

As part of the continued development of the Corporate Service Support structure an opportunity has arisen for a Senior Service Support Officer to be recruited into the structure.

The ideal candidate would have experience of working within an administrative setting, with a strong background in minute taking.

The role although based within the Corporate Service Support Team will primarily be providing support to the Through Age Safeguarding Service, with one of the primary responsibilities focusing in confidential minute taking to support functions such as Adult Protection, Child Protection, Fostering Panel, HR Disciplinary Meetings, and other complex multi agency meetings. Experience of working within a Social Service setting would be beneficial to the successful candidate, however is not mandatory. 

Due to the way the new service has been set up this would be a great opportunity to gain experience in a wide range of services throughout the Council, so if you like a varied and fast moving working day then this could be the opportunity for you.

Job Description and Person Specification

Note: We reserve the right to amend the application closing date.

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Democratic Services

We play a key role in ensuring the smooth and efficient management of the decision-making process of the Council, including support and advice to Councillors; PA, administrative and project management support to all service areas; facilitating elections; the communications team; translation and the Welsh Language policy officer.  Our key functions include: 

  • Corporate Service Support: PA and Administrative support; Business support including project management and minute taking.
  • Democratic Services: Councillors; Council, Cabinet, Overview and Scrutiny Committees and Regulatory Committees.
  • Electoral Services: General and local elections; Management of electoral register.
  • Communications Team: Manage communication activities corporately; support services in campaigns and projects; deal with the press and media; develop and issue press releases; manage social media pages.
  • Translation: Documents and simultaneous translation.
  • Welsh Language Standards: Operational; Policy making; Promotion; Monitoring; Service delivery.
Penmorfa is our most central office, it is where our Chief Executive and Councillors are based. 
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Aberaeron is a picture perfect harbour town and is one of Ceredigion's best loved holiday destinations with fashionable places to stay and eat.
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