We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Closing date: 24/09/2023
37 hours / Fixed-Term
22,369 - 23,620 *
If you are motivated by delivering first class customer service and committed to improving the customer experience then we would like to hear from you.
We are looking to recruit an enthusiastic Direct Contact Advisor to join our Customer Contact team, on a fixed-term basis, until 31.03.2024. As a Direct Contact Advisor you will:
In exchange for your skills and commitment, we will offer in return the opportunity to work in a forward thinking and ambitious organisation located in an area recognised for its beautiful landscapes and beaches. Additionally, we offer a range of employee benefits including, competitive annual leave allowance, enhanced family benefits, lifestyle savings, employee health and wellbeing packages, and a generous pension contribution scheme. More information about our wide-ranging employee benefits can be found here.
We are committed to investing in our people and will not only provide support to enable you to quickly and confidently take ownership of your role’s key areas of responsibility but in addition, we will support your development in order that you can progress your career with us.
For further information please contact:
Lifestyle savings scheme
Generous employer pension scheme
Cycle to work scheme
Learning and development
Our service has a range of responsibilities from providing advice and support to the residents of Ceredigion to providing corporate support via our ICT, reception and mailroom teams. Our service is responsible for the following functions: