We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

Digital Solutions Officer

Closing date: 23/09/2023

Reference: REQ104879

37 hours / Permanent

34,723 - 36,298 *

Canolfan Rheidol, Aberystwyth

*All salary values are pro-rata.

About the role

We are looking to recruit a Digital Solutions Officer to join the corporate ICT team on a full-time, permanent basis.

This new, exciting role will challenge the successful applicant to help in the design and deliver digital solutions to the citizens of Ceredigion. The role will require the applicant to meet with service areas and creatively and innovatively enable the organisation to deliver its goals through digital solutions which meet our strategic aims. 

Don’t miss this exciting opportunity to be part of a dynamic team driving change and shaping the future of technology. Take the next step in your career and apply for a Digital Solutions Officer role.

Ceredigion County Council is a progressive organisation, which supports the citizens of Ceredigion. We are looking for a highly skilled ICT Project Manager to be part of our team in developing and supporting our colleagues to provide high quality services to the public.

Ceredigion County Council is a leading, innovative organisation that are supporting the citizens of Ceredigion. We are seeking a highly skilled ICT Project Manager to be a part of our team in developing and supporting our colleagues in providing high quality services to the public.

Why Join Us:

  • Join an innovative and forward-thinking company that values employee growth and development
  • Collaborate with a talented and diverse team of professionals passionate about technology
  • Enjoy a flexible and supportive work environment that promotes a healthy work-life balance


  • Liaise with stakeholders from operational service staff and managers, other project managers and technical staff to document requirements and translate requirements into digital solutions
  • Work with ICT colleagues to design, develop and manage change across the organisation
  • Plan, Monitor and control the progress of appointed projects 
  • Act as product owner developing, testing and delivering Digital Solutions
  • Be a great team player and collaborator, willing to share knowledge and discuss approaches and tactics but is also able to work independently with the supervision and motivation of up to 3 ICT staff in delivering solutions
  • Investigate options for the use of new software to introduce new, more efficient business processes


  • Degree in Computer Science, Information Technology, or a related field
  • Proven experience as an ICT Project Manager, successfully leading and delivering projects and managing systems support within budget and schedule
  • A solid understanding of ICT systems, infrastructure and technologies, with the ability to make informed decisions based on industry trends and new technologies
  • Leadership and communication skills, with the ability to interact effectively with stakeholders at all levels of the organisation
  • Strong analytical and problem-solving abilities to assess project risks and devise effective solutions
  • In addition to the above, we require an individual with a degree of fluency in the Welsh language. A successful applicant without the required Welsh language skill will be fully supported to reach the desired standard within two years of appointment 

In exchange for your skills and commitment, we will offer you a range of employee benefits including, competitive annual leave allowance and Flexible working arrangements. Work will be carried out mostly on a remote basis, although it will be a requirement to attend meeting in the office as and when required. More information about our wide-range of employee benefits can be found here

Job Description and Person Specification

For Further information contact: Peter G Evans: peter.evans@ceredigion.gov.uk

Interviews to be held on: TBA

Note: We reserve the right to extend the application closing date.

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Customer Contact & ICT

Our service has a range of responsibilities from providing advice and support to the residents of Ceredigion to providing corporate support via our ICT, reception and mailroom teams.  Our service is responsible for the following functions: 

  • Civil Registration: Birth, deaths and marriages.
  • Corporate Customer Services: Blue badge; Contact centre; Mailroom and scanning; Receptions.
  • ICT and Information Management: Archives and modern records; ICT support; Infrastructure and security; Project and application support; Reprographics, Technical support, Software development.
  • Library Services
Canolfan Rheidol
Our Aberystwyth office, Canolfan Rheidol is an award winning building.  The office, with its open plan design, provides an excellent space for collaborative working.
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