About the role

We are looking to recruit a Fair Trading Officer to join our Trading Standards Team, part of Ceredigion County Council’s Public Protection Services, on a permanent, full time basis.

About the role

The Trading Standards Team aims to ensure a fair and safe trading environment for consumers and businesses.  To achieve this, you will be required to enforce a wide range of consumer protection laws and help businesses to meet their legal obligations, while taking firm action where appropriate against those who flout the law or act irresponsibly.

On a day-to-day basis you will:

• Undertake inspections at business premises
• Respond to complaints and take appropriate enforcement action when needed
• Conduct investigations and gather evidence to prepare legal cases for prosecution, and sometimes you may be required to attend court to give evidence

We are looking to recruit an individual with:

• A degree or equivalent, and a minimum of 5 GCSE’s that includes English and Mathematics at Grades A-C or equivalent
• Self-motivated and self-disciplined
• Effective communication skills
• Good ICT skills – including MS Word, Excel, email, Teams and database packages
• A strong commitment to providing a service to the public
• A commitment to implementing the policies, aims and objectives of the Council
• The ability to build effective working relationships within and outside the work service area
• The ability to act professionally and to display tact and diplomacy in performing their duties at all times
• The ability to apply analytical skills to a range of practical problems
• The ability to work on their own and as part of a team
• The ability to handle confidential information
• The ability to enforce legal standards in an assertive but tactful manner
• The ability to work under pressure and meet deadlines
• Full and valid driving licence and have access to a vehicle for business purposes

Whilst previous experience is useful it is not essential. Applications from candidates with little or no experience in trading standards enforcement are welcomed. We will ensure you have the training and support you need to confidently undertake the role.

Due to the requirements of the role the successful candidate must have a level of Welsh fluency on appointment. Please see the person specification for further details. Information on learning or improving the Welsh language can be found here.

In exchange for your skills and commitment, we will offer you a range of employee benefits including flexible hours scheme, competitive annual leave allowance and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found here.

For further information and an informal discussion regarding this post please contact Anne-Louise Davies, Trading Standards and Licensing Manager on 01545 570881 or annelouise.davies@ceredigion.gov.uk

Job Description and Person Specification

Note: We reserve the right to extend the application closing date.