We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

ICT Infrastructure Officer

Closing date: 02/10/2023

Reference: REQ104946

37 hours / Permanent

31,099 - 32,909 *

Canolfan Rheidol, Aberystwyth

*All salary values are pro-rata.

About the role

We are looking to recruit a ICT Infrastructure Officer to join our Customer Contact service.

About the role

Responsibility for maintaining, deploying and supporting the security of Council ICT infrastructure. Responsible in maintaining all areas of infrastructure and ensure a secure and resilient service for networking and data centres.

About the candidate

Minimum of 3 years experience within an ICT Security, Infrastructure Architect or Technical Lead Role. Demonstrable experience (3 years minimum) with Networking, VOIP, Linux, Microsoft Exchange, VMWARE, Citrix, Lync and Active Directory Management or equivalent products. Educated to Degree level in ICT related science, or equivalent knowledge & skills gained through relevant experience.

We welcome applications from non-Welsh speakers. All successful applicants requiring support to learn/improve their Welsh language skills will be offered funded lessons, during work time, to help reach the desired standard.

Our offer to you

We are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.

In exchange for your skills and commitment we will offer you a range of employee benefits including flexible working, competitive annual leave allowance, enhanced family benefits, lifestyle savings and employee health and wellbeing packages.

We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits:

  • Hybrid Working: Subject to certain conditions being met, you may choose to work from home or in an office location.
  • Flexi-time: Hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs.

More information about our wide-ranging employee benefits can be found here.


Interviews will be held on 10/10/2023. To reduce disruption to candidates, interviews will be held remotely.

Additional Information

Job Description and Person Specification

Get in touch

For further information and an informal discussion regarding this post please contact Jason Taylor on 01970 633295 or email jason.taylor@ceredigion.llyw.cymru

Note: We reserve the right to extend the application closing date.

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Customer Contact & ICT

Our service has a range of responsibilities from providing advice and support to the residents of Ceredigion to providing corporate support via our ICT, reception and mailroom teams.  Our service is responsible for the following functions: 

  • Civil Registration: Birth, deaths and marriages.
  • Corporate Customer Services: Blue badge; Contact centre; Mailroom and scanning; Receptions.
  • ICT and Information Management: Archives and modern records; ICT support; Infrastructure and security; Project and application support; Reprographics, Technical support, Software development.
  • Library Services
Canolfan Rheidol
Our Aberystwyth office, Canolfan Rheidol is an award winning building.  The office, with its open plan design, provides an excellent space for collaborative working.
Read more
Aberystwyth is a lively university town, seaside resort complete with promenade and pier, and the setting of atmospheric TV drama Hinterland.
Read more