We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

Housing Officer – Housing Options (Private Rented Sector Liaison)

Closing date: 31/07/2024

Reference: REQ105521

37 hours / Permanent

29,269 - 31,364 *

Canolfan Rheidol, Aberystwyth

*All salary values are pro-rata.

About the role

We are looking to recruit a Housing Options (Private Rented Sector Liaison) Officer to join our Housing Service.

On a day to day basis you will:   

  • act as liaison with both landlords and tenants in the private rented sector in enabling and maintaining tenancies for sustainable housing options
  • maintain effective working relationships with private rented sector landlords, supporting them in responsible property management and increasing housing options for the Council
  • provide support to new tenants allocated properties under any Council duties and schemes setting up tenancies in a sustainable manner. Schemes include temporary accommodation, supported accommodation, leasing schemes, access schemes, nomination rights etc
  • deal with a diverse range of complex situations and problems in line with the statutory requirements under Part 2 of the Housing (Wales) Act 2014; and to take appropriate action to prevent or relieve homelessness and develop practical solutions by providing timely interventions, comprehensive housing advice, information, and advocacy

We are looking to recruit an individual:

  • good interpersonal skills including mediation and negotiation
  • ability to formulate clear judgements and determine appropriate courses of action
  • ability to form positive and collaborative working relationships and negotiate with colleagues and other agencies
  • knowledge of current Housing & Homeless legislation, code of guidance and policy and apply it to service delivery.
  • knowledge of the landlord and tenant legal framework
  • knowledge of the housing needs of vulnerable groups of people

In addition to the above, we require an individual with a degree of fluency in the Welsh language. A successful applicant without the required Welsh language skill will be fully supported to reach the desired standard within two years of appointment.

In exchange for your skills and commitment, we will offer you a range of employee benefits including flexible hours scheme, competitive annual leave allowance and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found here. In addition, we are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us. 

Job Description and Person Specification

Should you wish require any further information about this role please contact Gerwyn Slinger on 07977 186284.

Note: We reserve the right to extend the application closing date.

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Porth Cymorth Cynnar – Community Wellbeing and Learning

We provide early help, prevention and intervention services to a range of groups and individuals across the County. Our aim is to identify need and offer support before issues and concerns become too great and more formal intervention is needed. Our key functions include:

Canolfan Rheidol
Our Aberystwyth office, Canolfan Rheidol is an award winning building.  The office, with its open plan design, provides an excellent space for collaborative working.
Read more
Aberystwyth is a lively university town, seaside resort complete with promenade and pier, and the setting of atmospheric TV drama Hinterland.
Read more