About the role

Only current employees may apply for this job.

We are looking to recruit a Freedom of Information Officer to join our Complaints and Freedom of Information Team on a full-time secondment until 31 March 2026.

You will assist the Complaints and FOI Manager and the Complaints and FOI Officers with recording, processing and resolving information requests submitted to the Authority, including when cases are referred to the Information Commissioner’s Office.  You will be able to deal competently with requests received from members of the public and assist colleagues with the process concerning new and existing requests.

You will have strong interpersonal skills and will be able to work flexibly to assist in ensuring the Authority can fulfil its statutory obligations with regards to the Freedom of Information Act 2000 (FOI) and the Environmental Information Regulations 2004 (EIR).  You will assist with the delivery of all aspects of work relating to applications for recorded information, and you may be required to attend meetings as a representative of the Complaints and FOI Team.

In addition to the above, although a good understanding of the Welsh language would be desirable, we will expect any applicants with basic Welsh language skills to improve their proficiency within two years (if the appointment is extended beyond 31/03/26 for any reason).

In exchange for your skills and commitment, we will offer you a range of employee benefits including flexible hours scheme, competitive annual leave allowance and a generous pension contribution scheme.  More information about our wide range of employee benefits can be found here. In addition, we are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.

Job Description and Person Specification

Get in touch

For further information and an informal discussion regarding this post please contact Marie-Neige Hadfield, Complaints and FOI Manager: marie-neige.hadfield@ceredigion.gov.uk

Interviews will be held on: 09/10-04-2025

Note: We reserve the right to extend the application closing date.