We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

Service Development Officer

Closing date: 19/06/2025

Reference: REQ106031

37 hours / Fixed-Term

34,314 - 36,124 *

Penmorfa, Aberaeron

*All salary values are pro-rata.

About the role

Please note that the advertised salary for this position is subject to a pending pay award. The final salary will be adjusted in line with the nationally agreed pay award.

We are looking to recruit a Service Development Officer to join our Housing Support Service on a fixed-term, full-time basis.

About the role

You will work as part of the Housing Support Service to provide support to the Senior Officer to enable Commissioning of the full range of Housing Support Services and to support the ongoing development of Housing Support services ensuring alignment with the Through Age Wellbeing model.

On a day to day basis you will:

  • provide a monitoring and control service and generate various reports to ensure information is effectively analysed, communicated, escalated and mitigated to minimise potential impacts
  • provide challenge to service providers and project leads in terms of reporting and escalate as is appropriate
  • ensure service specifications for commissioning are sharply focused and essential communications with key stakeholders are actively managed
  • assist provider and service leads on the development of innovative solutions and service specifications and other essential tender documentation and collate information as necessary

    Our ideal candidate

    We are looking to recruit an individual who is/can:

    • experienced in working in project or contract delivery or within a similar environment
    • monitor programme and projects in areas of planning, risks, issues, finance, resources, assumptions and dependencies
    • use data to develop new ideas for development of service delivery

    Our offer to you

    We are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.

    In exchange for your skills and commitment we will offer you a range of employee benefits including flexible working, competitive annual leave allowance, pension scheme with 14.6% employer contribution, enhanced family benefits, lifestyle savings and employee health and wellbeing packages.

    More information about our wide-ranging employee benefits can be found here.

    Job Description and Person Specification

    Get in touch

    For further information and an informal discussion regarding this post, please contact Martin Gillard on martin.gillard@ceredigion.gov.uk

    Note: We reserve the right to extend the application closing date.

    What we offer

    Work-life balance

    Lifestyle savings scheme

    Generous employer pension scheme

    Cycle to work scheme

    Learning and development

    Where you'll work

    Porth Cymorth Cynnar – Community Wellbeing and Learning

    We provide early help, prevention and intervention services to a range of groups and individuals across the County. Our aim is to identify need and offer support before issues and concerns become too great and more formal intervention is needed. Our key functions include:

    Penmorfa
    Penmorfa is our most central office, it is where our Chief Executive and Councillors are based. 
    Read more
    Aberaeron
    Aberaeron is a picture perfect harbour town and is one of Ceredigion's best loved holiday destinations with fashionable places to stay and eat.
    Read more