Service is at the heart of everything we do at Ceredigion.   Our people who work in a customer services role have the opportunity to really impact on the quality of the service we provide. Every day, the people who use our services rely on their help with all sorts of matters, ranging from waste collection, housing, council tax to school enrolment and much more.

Many of our customer services roles are based within the Corporate Customer Services team.  The team provides for a variety of jobs from Receptionists, Contact Centre Advisors to Community Connectors.  If you are a good communicator and enjoy helping people then a career in customer services might be for you.

Current Vacancies

Customer Contact & Library Advisor

Aberaeron

26,403 - 27,694

20 hours / Permanent

Closing date: 05/06/2026
Customer Contact & Library Advisor

Cardigan

26,403 - 27,694

25 hours / Permanent

Closing date: 05/06/2026
Customer Contact & Library Advisor x 2

Lampeter

26,403 - 27,694

15 hours / Permanent

Closing date: 05/06/2026
Tourist Information Assistant (Seasonal)

Aberystwyth

25,583 - 25,989

37 hours / Fixed-Term

Closing date: 03/06/2026
Wellbeing Centre Receptionist

Lampeter

25,185

37 hours / Permanent

Closing date: 02/06/2026
Customer Contact Team Leader: Libraries

Cardigan

39,152 - 40,777

37 hours / Permanent

Closing date: 01/06/2026
Principal Registration and Ceremonies Officer

Canolfan Rheidol, Aberystwyth

35,412 - 37,280

37 hours / Permanent

Closing date: 26/05/2026
Registration and Ceremonies Officer

Canolfan Rheidol, Aberystwyth

26,403 - 27,694

22.2 hours / Permanent

Closing date: 21/05/2026