Service is at the heart of everything we do at Ceredigion.   Our people who work in a customer services role have the opportunity to really impact on the quality of the service we provide. Every day, the people who use our services rely on their help with all sorts of matters, ranging from waste collection, housing, council tax to school enrolment and much more.

Many of our customer services roles are based within the Corporate Customer Services team.  The team provides for a variety of jobs from Receptionists, Contact Centre Advisors to Community Connectors.  If you are a good communicator and enjoy helping people then a career in customer services might be for you.

Current Vacancies

Registration and Ceremonies Officer

Canolfan Rheidol, Aberystwyth

25,584 - 26,835

Casual

Closing date: 06/04/2025
Complaints and Freedom of Information Officer

Aberystwyth

34,314 - 36,124

37 hours / Fixed-Term

Closing date: 27/03/2025

Internal Only

Freedom of Information Officer

Aberystwyth

27,711 - 29,572

37 hours / Fixed-Term

Closing date: 27/03/2025

Internal Only

Complaints and Freedom of Information Officer

Aberystwyth

34,314 - 36,124

37 hours / Permanent

Closing date: 27/03/2025
Complaints and Freedom of Information Officer

Canolfan Rheidol, Aberystwyth

34,314 - 36,124

37 hours / Temporary

Closing date: 27/03/2025