At Ceredigion County Council we are transforming the way individuals, families, communities and carers can receive help and support when they need it.
Our vision is to ensure positive access to both universal and targeted services so that children and adults can develop the skills and resilience they need to lead fulfilled lives and achieve their goals. We are seeking to empower individuals in what matters to them and work with partner agencies to strengthen people’s independence, ensure safety and promote well-being.
Our Through Age Well-being Strategy sets out how we will develop a skilled and innovative workforce who will provide through age services that focus on preventative support and early intervention with easy access to information, advice and assistance, proportionate assessment of need and care and support plans for those who need longer term help.
Having listened to our residents, we know that providing support at an early stage can help prevent the need for more specialist services and avert crisis. People want access to the right service at the right time and to have choice and control whenever possible whether this is self-directed, family, carer or community driven.
Our service model and teams are structured in four collaborative wellbeing, support and care areas:
Online and telephone support services providing access to information and assessment support.
Our early help gateway team, offering through-age access to universal and focussed wellbeing services.
Porth Cymorth Cynnar provides through-age, integrated delivery of universal and focussed early support, information, advice and intervention.
The Service aims to improve aspects of an individual’s personal, social, educational, physical, mental and emotional wellbeing by promoting individual and family resilience, empowerment and independence.
The Service provides easily accessible, focussed advice and support. The Service also enhances the physical activity offer in Ceredigion whilst strengthening and increasing the skills and knowledge of individuals, through work experience and volunteering opportunities.
Our care gateway, providing through-age, proportionate assessment facilities underpinned with targeted and short term care and support services.
Porth Gofal, through the Integrated Triage and Assessment Services team, will act as the gatekeeper for all care enquiries coming from Clic, the Council’s Customer Services Contact Centre.
Where safeguarding concerns are evident these will be assigned to Porth Cynnal. In addition, the Service also provides through-age support in the form of regulated care services, direct payments, community care equipment, fostering, day care, residential care and housing services team. The service consists of the following teams:
Our longer term support gateway team, providing specialist through-age and intensive care and support services for individuals and families with complex needs.
Porth Cynnal provides intensive and specialist through-age assessment, care planning and review for those in need of longer term or complex care and support including quality assurance checks court and statutory interventions.
The service consists of the following teams:
The Signs of Safety and Well-being practice framework underpins all aspects of service delivery across the model. It emphasises building on individual, family and community strengths, clarity in identifying risks and harm and uses robust, person-centred assessment of what matters to the individual to identify clear safety and well-being goals and outcomes.